Privacy Policy
At Viya Cosmetics, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit or make a purchase from our website. By using our services, you agree to the terms outlined below.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
Personal Information: Name, email address, phone number, shipping and billing address, and payment details when placing an order.
Non-Personal Information: Browser type, device information, IP address, and browsing patterns to improve our website experience.
Cookies: Small data files stored on your device that help us personalize your experience, remember your preferences, and track site usage.
2. How We Use Your Information
We use the collected information to:
Process and deliver your orders securely.
Communicate with you regarding your orders, offers, and updates.
Improve our website performance, user experience, and services.
Provide customer care and resolve queries.
Send promotional emails, newsletters, or SMS (only if you consent).
3. Protecting Your Information
Your personal details are safeguarded using secure servers and encrypted connections.
We do not store sensitive payment information like credit/debit card details after your transaction is complete.
We limit access to your information to authorized team members only.
4. Sharing of Information
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with:
Trusted Service Providers: Such as payment processors, shipping partners, and IT support to fulfill your orders.
Legal Obligations: If required by law, we may disclose information to comply with regulations or protect the rights of Viya Cosmetics.
5. Your Rights
As a valued customer, you have the right to:
Access the personal data we hold about you.
Request corrections or updates to your information.
Opt out of promotional communications at any time.
Request deletion of your personal information (where applicable).
6. Cookies & Tracking
We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some features of the website may not function properly without them.
7. Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page regularly.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, please reach out to us:
📩 Email: info@viyacosmetics.com
📞 Customer Care: Available 24/7